Fragmented Data Holds Back the Experience Customers Demand

 

CX today touches dozens of apps and channels, siloing the data your customers need. Holistic data virtualization is key to helping your customers understand the buyer’s journey & gain a competitive edge.

Seamlessly & quickly connect the dozens of L2C apps your customers leverage with one-to-many integrations.


The crowded ecosystem of sales & marketing applications isn’t a new topic. Yet increased demand for seamless customer experiences that free data from silos is pressing in on the walls of SaaS companies. 

It’s a common complaint from those in marketing and sales - I’ve got the data, but it’s difficult and manual to access, and I’m not sure how it maps to my prospect’s entire journey.

In this eBook, we discuss how SaaS companies and CX leaders can provide more context to the customer journey and create delightful experiences for their customers, such as: 

  • Using seamless integrations to overtake competitors’ experiences
  • Enabling data virtualization to achieve a holistic view of buyer journeys
  • Empowering customers with predictability & optimizing spend via data-driven decisions
  • Leveraging dynamic personalization to boost customer relationships & engagement

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